Returns & Exchange
What is Shirts and sweatshirts return policy?
Please inspect your merchandise when received. All items must be unused in original packaging and tags when returned. No returns on decorated or washed garments accepted under any circumstances. No returns, exchange, or credit after 30 days of purchase. No credit on shipping charges.
How do I return something?
1) Please E-mail us at firstname.lastname@example.org within 30 days of placing your order. In your e-mail, please tell us the reason for your return. We appreciate your honest reason in order to improve our services in the future.
2) After your e-mail was received, we will assign you with a (RA #).
3) Please return the merchandise within 7 business days of receiving the RA# as late return of merchandise(s) may affect credit on your account.
4) Once we receive the merchandise back in our warehouse it takes approximately 7-14 business days to process your return.
Who pays for return shipping?
You are responsible to pay for the return shipping charges. Please return your merchandise within 7 days of receiving the RA#. Your credit card will be credited within ten business days.
In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us within 72 hours. We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacement of the merchandise.
What is cancellation policy?
You may cancel your order only in the event that the item you have ordered is out of stock or it is not available in your size or color. Once you order is confirmed, the return policy is in effect.