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Returns & Exchanges
- Please inspect your merchandise when received.
- All items must be unused in original packaging and tags when returned.
- No returns on decorated or washed garments accepted under any circumstances.
- No returns, exchange, or credit after 30 days of purchase.
- No credit on shipping charges.
- For items that shipped free, an additional shipping cost will be deducted from your refund.
- Please E-mail us at firstname.lastname@example.org within 30 days of placing your order.
- In your e-mail, please tell us the reason for your return.
- We will email you (RA #) along with a discounted UPS label for $6 which will be deducted from you credit.
- Please return the merchandise within 7 business days of receiving the RA# as late return of merchandise(s) may affect credit on your account.
- Obtain a receipt of the return for you records as a proof.
- Once we receive the merchandise back in our warehouse, it takes 3-7 business days to process your credit.
- Note: ShirtsAndSweatshirts is not liable for any returns without RA # or proof of return.
- We will send you a discounted return label for $6 which will be deducted from your refund.
- For items that shipped free, an additional shipping cost will be deducted from your refund which in most cases is $7.99.
- In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us within 72 hours and we will send you a prepaid shipping label to return the damaged items back to us and we will replace the items for free.
- You may cancel your order only in the event that the item you have ordered is out of stock or it is not available in your size or color. Once you order is confirmed, the return policy is in effect.